It is a policy of our office that all repairs or maintenance requests must be in writing. We only accept emergency repairs by phone.
Before lodging a maintenance request, please take some time to read our troubleshooting guide.
If there is no solution to your request, please complete the online form below.
Please provide additional details regarding the maintenance issues such as when did that happen, extend of the problem etc. If you require assistance for urgent after hours maintenance, please contact 04 802 4779 and follow the instructions to get a contact number that is relevant to your request.
Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 10 MB, Max. files: 5.
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Please upload photos of the issue reported above. This will greatly assist our team in ensuring your maintenance is attended as urgently as possible. Please note that the maximum file size for each picture cannot be more than 10MB.
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